Withdrawal
The client has 14 calendar days from the receipt of the last of the products purchased in the same order to exercise the right of total or partial withdrawal.
For returns, you must contact BALLIU by email. The refund will be made by the same means used to pay, in a maximum of 3 business days s after receiving the return.
The Customer is responsible for any decrease in value due to handling of the products other than that necessary, which will mean that the right of withdrawal will not be accepted in these cases.
To exercise these rights and guarantees, the Client must present proof of purchase of the products.
In the event of withdrawal, the refund may be withheld until the goods have been received, or until the Customer has provided proof of the return of the goods.
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